Privacy & Cookie Policy.
Last updated: October 2025
At Second Floor, we respect your privacy and are committed to protecting your personal information. This page explains how we collect, use, and store your data when you interact with our website.
Who we are
Second Floor Digital is a UK-based digital consultancy helping local businesses improve their online presence. If you have any questions about this policy, please contact us at:
contact@secondfloordigital.co.uk
What information we collect
We collect personal information when you:
Submit a contact form (e.g. your name, email address, and message)
Browse our website (via anonymous analytics and essential cookies)
We do not use any third-party tracking tools such as Google Analytics, Facebook Pixel, or ad platforms.
How we use your data
We only use your data to:
Respond to enquiries
Provide services you’ve requested
Improve our website’s performance and content
We do not share your personal data with third parties unless required by law.
Cookies
Our website uses cookies for basic functionality and traffic insights. These cookies help us understand how visitors use the site and ensure it performs as expected.
We do not use marketing or behavioural tracking cookies.
If you prefer not to allow cookies, you can adjust your browser settings to block or delete them.
Your rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Access any personal data we hold about you
Request that we correct or delete your data
Withdraw consent to our use of your data
To exercise any of these rights, email contact@secondfloordigital.co.uk.
Changes to this policy
We may update this page from time to time to reflect changes in our services or legal obligations. The latest version will always be available on this page.